Logic Control Ltd. – Text Messaging Privacy Policy
Effective Date: October 27 2025
1. Purpose
Logic Control Ltd. (“we,” “our,” or “us”) is committed to protecting your privacy when communicating via text message (SMS). This policy explains how we collect, use, and protect personal information obtained through our text messaging services.
2. Information We Collect
When you sign up to receive text messages from us, we may collect:
Your name and mobile phone number
The time and date messages are sent or received
Any responses or replies you send to us
We do not collect sensitive personal information (e.g., SIN, banking information, or health data) via text message.
3. Purpose of Communication
We use text messaging to:
Confirm appointments or service visits
Provide job or project updates
Send important safety or outage notifications
Share promotional or informational messages (only with consent)
You will only receive messages that are relevant to your relationship with Logic Control Ltd.
4. Consent
By providing your mobile number, you consent to receive text messages from Logic Control Ltd. You can withdraw consent at any time by replying “STOP” to any message or contacting us directly at privacy@logiccontrol.ca or 780-740-9111.
5. Message Frequency and Charges
Message frequency varies depending on your interaction with us. Standard message and data rates may apply. You are responsible for any charges imposed by your mobile carrier.
6. Data Security
We take reasonable measures to protect your personal information, including encryption and secure storage of message logs. Only authorized staff have access to this data for legitimate business purposes.
7. Retention
We retain text message records only as long as necessary for operational, legal, or regulatory purposes. After this period, data is securely deleted.
8. Disclosure
We do not sell, rent, or share your text message information with third parties except:
To service providers who assist with messaging delivery; or
As required by law or regulatory authorities.
All third-party providers must comply with applicable privacy laws.
9. Your Rights
You have the right to access, correct, or request deletion of your information. Contact privacy@logiccontrol.ca for any such requests.
10. Changes to This Policy
We may update this policy periodically. Updates will be posted at https://logiccontrol.ca/privacy/ with a revised effective date.